At Watchfinder, your customer experience doesn’t end the moment you checkout. We’re with you every step of the way to make your journey more enjoyable, affordable and straightforward. From offering you the chance to sell or upgrade your current watch, to our comprehensive 12-month warranty, we'll ensure you get the watch you really want. Our in-house watchmakers will keep your watch ticking at our manufacturer certified service centre, while our team of watch experts are always ready to share their knowledge and talk you through any queries you may need help with. Simply see below for some of the ways Watchfinder go that extra mile to offer you more.
Fourteen Day Returns
We’re confident that you’ll be happy with your purchase, but we also understand the importance of peace of mind when purchasing online or over the phone. If for any reason you do decide that you’d like to return your watch, we offer a 14-day returns policy, allowing you to send the watch back to us for a full refund. It’s quick, convenient, and hassle-free, ensuring that you can buy safe in the knowledge that you have the freedom to change your mind.
Every pre-owned watch we sell comes with a 12-month warranty, in addition to any manufacturer’s warranty that remains valid. Should your watch develop any problem through no fault of your own, we will repair it free of charge for the duration of your warranty, meaning your watch will be in safe hands whenever you need us.Watchfinder Warranty
Sell Your Watch
Avoid the uncertainty and delays involved in private watch sales by selling directly to Watchfinder. It’s quick, straightforward and hassle-free, and we’ll always ensure that you receive a fair price. Simply complete our online form, and we'll get back to you as soon as possible with a preliminary quote.Sell Your Watch
Buying a watch is the fun part, but selling your existing model to accommodate the new addition to your collection or to raise finance for the transaction can result in a lengthy and inconvenient process. Remove the wait and difficulties altogether by part exchanging your luxury timepiece with Watchfinder.Part Exchange Watches
Buy Back Guarantee
Purchase with confidence with our Buy Back Guarantee, fixing the value of your watch with our promise to offer you the same price you paid should you decide to sell it back to us after two years. Not only that, but we’ll also extend the warranty of Buy Back watches to cover those two years, avoiding depreciation and giving you added peace of mind. To enquire about benefiting from our Buy Back Guarantee, contact us to speak to one of our sales advisers.Buy Back Guarantee
As the owner of the largest selection of pre-owned watches in the UK, Watchfinder is well equipped to source any watch on your wishlist. From the rare and obscure to the brand new, we use our nationwide network of authorised retailers to track down the watch you really want, putting you in touch with those who have it in stock.
As the pre-owned watch specialist, Watchfinder provides a wide range of expert servicing options to keep your timepiece running at optimum performance. With our own on-site, manufacturer certified service centre, we can provide repairs, refurbishments, battery replacements and maintenance, undertaken by our highly skilled watchmakers and technicians. Simply contact us today for more information on how our watchmakers can get your watch back up to speed.Watch Servicing
Ask The Experts
Passionate about watches, the experts at Watchfinder are always happy to help with any query you may have. From advice on making a purchase or help picking out a gift, to technical questions about the most complicated inner workings, we’re here to guide you. Should you have any questions about any of our products or services, or are just interested in learning more about watches and how they work, our eager experts are on hand to provide the answers.